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Bugs, questions, weird glitches, or compliments

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What can we help you with

  • Game help & community

    Stuck, curious, or want to share a clip? The Discord is the best place to reach us and other players.

    Join the Discord (opens in a new tab)

  • Report a bug

    Something broken, glitchy, or just plain wrong? Tell us what happened and we’ll DESTROY it.

    1. What happened, and what you expected
    2. Steps to make it happen again
    3. Your platform or OS
    Build a bug report or email us

  • Purchases & refunds

    All purchases and refunds go through Steam, and they can sort it out fastest. We can’t see or change payment details.

    Steam Support (opens in a new tab)

  • Press & business

    Press, partnerships, events, and keys: drop us a line.

    Email us

Bug report builder

Fill this in and we’ll turn it into a ready-to-send email to contact@onebigsip.com

Add your graphics card if you know it.

What did you expect, and what happened instead?

Exact steps help us find it fast. Best guesses are totally fine.

How often does it happen?

Only if you’d like replies at a different address than the one you send from.

This form doesn’t send or store anything. It just writes an email for you. See our Privacy policy.

QUESTIONS and ANSWERS EVEN

Something broken, glitchy, or just plain wrong? Build a bug report

When does We Steal From Old People: The Game come out?

Nov 5! Buy it on Steam (opens in a new tab).

What platforms is it on?

PC, via Steam. Nothing to announce for other platforms right now.

What are the system requirements?

They’ll live on the Steam page, and we’ll keep them up to date as we get closer to launch.

Is there a demo?

Nothing to announce yet. Follow us on X (opens in a new tab) or join the Discord (opens in a new tab) to hear first.

How do I get a refund?

Purchases and refunds are handled by Steam. Head to Steam Support (opens in a new tab) and they’ll sort it out.

Can I stream it or make videos?

Yes, please! Streams and videos are welcome. Tag us on X (opens in a new tab) so we can see (and cheer).

I found a bug. Where do I report it?

Use the bug report builder above or email contact@onebigsip.com. Steps to reproduce are pure gold.

Is the game for kids?

No. It’s a satirical comedy with cartoon violence, made for slightly older audiences.

Do you actually hate old people?

No, It’s satire, and you are playing as a villain who does and just can’t stop stealing from them. Please call your grandma.

I have accessibility feedback.

Please send it. If anything gets in your way (controls, text size, colors, anything at all), tell us at contact@onebigsip.com or in the Discord (opens in a new tab). It genuinely helps.

I’m press or a creator. Can I get a key?

Email contact@onebigsip.com with who you are and where you publish. Logos, key art, and screenshots are in the press kit.

How do I contact you?

Email contact@onebigsip.com for anything. Discord (opens in a new tab) for hanging out. X (opens in a new tab) for yelling (nicely).

Still stuck?

Send us a note. A real human reads every one.

Ask in Discord (opens in a new tab)